Mobile load time vs user expectations
Despite the performance constraints posed by everything from low-horsepower devices to network limitations, most mobile users expect a site to load at least as quickly on their handheld device as it does on their desktop. 74 percent say that 5 seconds is the maximum amount of time they'll wait before abandoning a page.
Contrasting starkly against this expectation is the average load time for leading m-commerce sites: at least 9 seconds.
Click on image to download a high-res version
Sources:
- Gomez: What Users Want from Mobile (July 2011)
- Keynote: Mobile Commerce Retail Index Archives (2011)
Strangeloop welcomes re-use of this graphic, with appropriate citation. If you use this graphic, we'd be pleased to learn where. Let us know at info@strangeloopnetworks.com.


